Refund policy

Refund Policy

We want you to be completely happy with your NailLuxe purchase. If for any reason you're not satisfied, you have 30 days from the date of delivery to request a full refund — no questions asked.

To start a return or refund, simply email us at support@naillux.com with your order number, and our team will guide you through the process. Refunds are issued to the original payment method once the request is confirmed.

If your item arrived damaged or defective, please contact us within 30 days of delivery with photos of the issue so we can resolve it quickly, either with a replacement or a full refund.

Solo tienes que pegar cada bloque en su apartado correspondiente dentro de Settings → Policies y guardar. Si quieres, puedo ajustar el plazo de reembolso o el email si prefieres usar otro distinto de support@naillux.com.